Please check out our frequently asked questions which provide solutions to common questions. If you can’t find the information you need, please contact us via one of the below options.


Call Us

For any questions or queries please call 01253 963473.
Closed Bank Holidays

Live Chat

Talk to one of our experts using our live web chat service. The chat service can be found at the bottom right of any page on our website.
Monday-Friday – 9.00am-4.30pm
Closed Bank Holidays

Write To Us

Fire & Food BBQ Store, Unit 8 Bracewell Avenue, Poulton-le-Fylde, Lancashire, FY6 8JF

Online Form

Don’t like picking up the phone? Don’t worry, fill in our easy-to-use online form. When you’ve completed the form press ‘Submit’ and your message will be sent to our Customer Service Team.